Handcrafted Waterfall Incense Holder Backflow Cone Ceramic Burner

✈Worldwide Free Shipping  For Orders Over $69.99 ✈

Shipping Range

• We can ship to the world & Worldwide free shipping for orders over $69.99.
• We ship to almost every country in the world. We also offer paid Express Couriers (DHL) as an alternative option.

Delivery Time

• Order Processing: 2-5 Business Days.
• Express Shipping Time (DHL): 6-8 Business Days.
• Standard Shipping Time: 7-20 Business Days.

Note:

1. Other countries not in the list, please see the actual payment page or contact our customer service.

2. This table is for reference only, please see the exact shipping cost and delivery time on the actual payment page.

Wrong Shipping Information

• If you have left a wrong shipping address or contact information, please contact our customer service within 2 hours.
• Please note that it is the responsibility of the customers to enter their shipping address correctly. We are unable to redirect to another shipping address after we have processed and shipped the parcel.
• Contact us at contact@mail.buddhastoneshop.com

REFUND AND EXCHANGE

Our policy lasts 30 days. We understand how difficult it can be to choose personal items online. Therefore, all orders can be returned/exchanged for a full refund within 30 days, with proof of purchase**damages caused by regular wear do not qualify for a replacement. Please note you may return most Buddha Stones items (unused) in their original packaging. The cost of return shipping is not included. Shipping costs and additional service charges such as gift wrap are non-refundable.

However, we will also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). 

You’ll receive a refund or replacement once we receive the item back if the item is in stock.

Please note that after an exchange is made, the item(s) do not qualify for refunds.
If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

Free items from special offers are final sale. Please note that returns and exchanges are not available in this case.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Return labels will be provided only for defective products within the policy time.

Return shipping costs vary depending on the product weight, your shipping location, and the express delivery you choose.

Additional non-returnable items:
- Gift cards

- Personalized products

- Sage sticks, candles, and soaps after being opened or used.

- Sale items (special offers)

If the item you ordered is damaged/faulty or if you received an incorrect item or missing an item, contact us: contact@mail.buddhastoneshop.com
Please give us an opportunity to serve you better! Our ultimate goal is to be sure you are 100% satisfied. We want to hear from you and know where we could have improved! Send us an email anytime. Thanks so much!
Defective items purchased within 1 year with proof of purchase may request a special promo code for 50% off the same item.


To complete your return, we require a receipt or proof of purchase.
Note: Please do not return your purchase to the address shown on the package.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.
If you are approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 1 week. All shipping costs of the original order are non-refundable.
If you’ve done all of this and you still have not received your refund yet, please contact us at contact@mail.buddhastoneshop.com

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at contact@mail.buddhastoneshop.com

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at contact@mail.buddhastoneshop.com.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Returns Without Label

To return your product, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

You may use your own shipping method. We highly recommend using a shipper who provides a tracking number so you can track your shipment. Please be sure to retain this tracking number for your records. Buddha Stones is not responsible for packages lost in transit if sent via a non-trackable carrier.

For more Care Instructions click this article: https://buddhastoneshop.com/pages/how-do-i-take-care-of-my-jewelry

If you have any problems, please contact us in following ways:
Facebook: @Buddha Stones
E-mail: contact@mail.buddhastoneshop.com

Our shipping address for returns is:
Company Name: Buddhastoneshop

Please email contact@mail.buddhastoneshop.com for detailed address

More than just jewelry, at Buddha Stones, we view it as a way of life; Accepting life's contrasts, nourishing one's spirit; Inspiring one's thoughts; revitalizing the body; Brightening your existence.

Our Founder

When I was young, I came across an article about Tibet, and that was the starting point for me to know about Tibet.

The fascinating the snow-covered plateau, the distressing poor Tibetan life, and the devout faith of Tibetans make myself yearn for the pure and full spiritual power of the plateau.

And so, the adventure begins

Over the past four years, I have traveled to my dream serendipity Tibet numerous times. During one spiritual journeys after another, not only did I see picturesque scenery, kind Tibetans, sacred temples, but also found my deepest self. By chance, an esteemed senior gave me a Tibetan name representing Lotus - Pema. I would like to introduce myself thereafter. My love for Tibet transcends the place where I was born and any city I live in.I poured my love for Tibet into an online website dedicated to supporting Tibetan artists and the poor in the region.

We appreciate that you are a part of this path of good karma.

Pema

Founder

 

Our mission

• Our mission at Buddha Stones is to make carefully chosen handmade items available to a worldwide audience while igniting dialogue about preserving traditional crafts.

• We provide authentic Dharma products of the highest caliber to encourage your spiritual practice and deliver spiritual jewelry to enhance your life. Tracing our humble roots to our extensive travel and spiritual experience with Tibetan cultures, we have seen how powerful spiritual jewelry and amulets can be.

• Buddha Stones is committed to preserving significant meaningful items that promote harmony, joy, and present-moment mindfulness. The symbols on the Buddha Stones are meant to represent faith, protection, and healing. They bring good luck to you and your loved ones since they have the power to draw in good energies and drive away bad ones.

• At Buddhastoneshop, we conduct research to find new Buddha-related goods and categories that are appropriate for your family's daily needs. We must provide you with the best value for your money so that each time you purchase with us, you get a better deal than you would elsewhere.

• We sincerely believe that honesty and sincerity are necessary to satisfy customers completely. We are happy to work with individuals who respect action-based leadership and share our values. We want you to feel STRONG, ENLIGHTENED, CONFIDENT, OPTIMISTIC, and AMAZING.

 

Our Design

• Buddha Stones is happy to collaborate with creatives worldwide to produce goods that uplift and inspire. The craft traditions of locations like Tibet, Nepal, China, Thailand, and other parts of the world are the source of many of our creations. Every year, we visit places like Tibet, Nepal, etc., to build relationships with artisans and ensure our sustainable and environmentally responsible sourcing practices.

• We speak with the artists directly. Buddha Stones continues to expand and fortify our network of regional artists with hard work in Tibet and Nepal. We want to create a network online that supports Tibetans, Nepalis, and others who need financial assistance for their trade-in addition to growing our client base.

 
WHY SHOP WITH US?

• Authentic, high-quality Dharma items and inspiring collection;
• Professional customer service, via e-mail and Facebook;
• Fast shipping;
• Safe and secure order processing;
• PayPal and credit card verified company;
• Rewarding customer loyalty programs.

CLICK & FIND US:

• Email: contact@mail.buddhastoneshop.com
• Facebook: @Buddha Stones